Privacy policy

Last updated: 12-10-2026

Mila Milano ("we", "our" or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and protect your data when you visit our website or use our services, in accordance with Regulation (EU) 2016/679 (GDPR).

This policy applies to our website and its subdomains (collectively, the "Service") and to any application operated by Mila Milano. The data controller is Evercore Europe Limited.

Definitions

  • Cookies: small files stored on your device by a website to remember preferences and improve the user experience.
  • Company: Evercore Europe Limited, operating under the Mila Milano brand.
  • Country: Hong Kong (the company's jurisdiction of registration).
  • Customer/User: any person, business or organisation that uses our services.
  • Device: any internet-connected device, such as a smartphone, tablet or computer.
  • IP address: a unique number assigned to an internet-connected device, often used to determine its location.
  • Personal data: any information that can identify you directly or indirectly.
  • Service: the website and e-commerce platform offered by Mila Milano.
  • Third-party services: providers or tools not owned by Mila Milano, such as payment processors or analytics tools.

What data we collect

  • First and last name
  • Email address
  • Phone number
  • Shipping and billing address
  • IP address and browser data
  • Order history
  • Payment method information (processed securely by third parties)

How we use your data

  • To process and fulfil orders (performance of a contract)
  • To send order updates
  • To improve the website and the customer experience
  • To respond to customer enquiries
  • To send targeted advertising and promotions, where you have given your consent
  • To prevent fraudulent transactions and improve security (legitimate interest)
  • To comply with legal obligations

Data received from third parties

We may receive limited data from third parties (such as fraud prevention tools or social media platforms), including public profile information if you interact with us on social networks.

Disclosure of your data

We do not sell your personal data. However, we may share it with:

  • payment processors and logistics partners;
  • advertising and analytics platforms (for example Google, Meta);
  • providers that host our website or send our marketing emails;
  • competent authorities, where required by law or to protect our rights.

All third parties are contractually bound to protect your data in accordance with the law and this policy.

Email communications

By entering your email address on our website you will receive communications about your orders and, if you have given your consent, promotional offers and newsletters. You can unsubscribe at any time by clicking "Unsubscribe" in our emails or by contacting us.

Data retention

We keep your data only for as long as necessary for the purposes described in this policy and to comply with legal obligations. When it is no longer needed, we securely delete or anonymise it.

Your rights

Under the GDPR you have the right to:

  • access your personal data, rectify it or request its erasure;
  • restrict or object to its processing;
  • receive your data in a portable format;
  • withdraw your consent at any time;
  • lodge a complaint with the data protection supervisory authority of your country of residence (in Italy, the Garante per la protezione dei dati personali, www.garanteprivacy.it).

To exercise these rights, write to us at: 📧 info@milamilano.store

Security measures

We use secure encryption technologies such as SSL to protect your personal and payment data. Although no system is 100% secure, we take commercially reasonable measures to protect your information.

International data transfers

Your data may be transferred to Hong Kong and other jurisdictions in which we or our partners operate, which may not offer the same level of data protection as the European Union. In these cases we adopt appropriate safeguards, such as the Standard Contractual Clauses approved by the European Commission.

Cookies and tracking technologies

We use cookies to:

  • remember user preferences;
  • analyse visitor behaviour;
  • show personalised ads.

You can manage your cookie preferences from the website banner and your browser settings.

Children's privacy

Our services are not directed at children under the age of 14. We do not knowingly collect personal data from minors. If we discover that we have done so, we will delete it immediately.

Links to third-party websites

Our website may contain links to other websites not operated by us. We are not responsible for their privacy practices and we recommend that you read their privacy policies before providing any personal data.

Changes to this policy

We may update this policy to reflect changes in our services or in legal requirements. Any changes will be published on this page with the new update date.

Contact

Company name: Evercore Europe Limited
Brand: Mila Milano
📧 Email: info@milamilano.store
📞 Phone: +44 7412 809974
🏢 Address: RM 101A, 1/F., Genplas Ind Building, 56 Hoi Yuen Road, Kwun Tong, Hong Kong
📮 Postal code: 999077
🌐 Website: www.milamilano.store